MD?Anderson providers read patient feedback
Refer a Patient
Thank you for referring your patient to MD Anderson for prevention, early detection, diagnosis, treatment or survivorship oncology services. When you refer to MD Anderson, your patient will receive a high level of care in a safe, compassionate environment. We provide oncology services at multiple locations across Houston, making it easy and convenient for your patients.
To refer a patient located in the United States, contact our Referring Provider Team and provide the patient/provider information listed below:
Referring Provider Team
Phone: 1-877-632-6789, option 1
Web: Utilize our fast patient online referral form at
Email: PhysicianReferrals@MDAnderson.org
Fax: 713-563-2449, Fax form
EpicCare Link:
Hours: Monday-Friday: 8 a.m.-11 p.m., Saturday-Sunday: 8 a.m.-7 p.m., CST
Patient referral information:
- Legal name
- Date of birth
- Telephone number
- Reason for referral
- Medical or pathology reports pertaining to the referral
- Is the patient aware of the referral to MD Anderson?
- Is the patient currently admitted in the hospital?
Referring health care provider information:
- Health care provider name and NPI
- Point of contact
- Practice name
- Practice address
- Practice telephone and fax number
- Email (if available)
Referral Process
Once our Referring Provider Team receives a referral, the following process occurs:
- Referral is created and the provider is contacted. A Health Information Specialist will initiate a referral, guide you through the process and answer your questions. If you submitted a referral online, through EpicCare Link, e-mail or fax and have not received confirmation of receipt within two business days, please call the Referring Provider Team.
- Patient is contacted. The patient is contacted by a Patient Access Representative who will gather additional demographic and medical information.
- Medical records are reviewed. If additional medical reports are needed, we will request those from the patient or provider¡¯s office. Patients are encouraged to take an active role in providing these records.
- Insurance is verified. We will verify insurance and seek financial authorization.
- Patient receives an appointment. The patient will receive an email with appointment details and instructions on how to download our MyChart application.
- Referring provider is contacted. A Health Information Specialist will follow-up with the referring provider regarding the patient¡¯s appointment referral status.
Other Types of Referrals
Phone: 001-713-745-0450
Toll-free from Mexico & Canada: 800-811-6167
Email: International@MDAnderson.org
Hours: Monday-Friday, 8 a.m.-5 p.m., CST
Interpreter assistance available in multiple languages
Phone: 713-792-3112
Fax: 713-745-2745
Hospital-to-hospital transfers
Phone: 713-563-2222
Patients that are currently in-patient at another hospital cannot be scheduled as an outpatient until they are released from the hospital.
Frequently Asked Questions
How do I obtain my patient's medical records, radiology reports and laboratory results from MD Anderson?
- Update your communication preferences through our Referring Provider Team to receive by fax or mail.
- Retrieve reports by logging into Epic or by using the EpicCare Link portal.
- Call our Health Information Management department at 713-792-6710.
- Complete our Release of Information authorization form and send by fax to 855-884-3253 or email to roi@mdanderson.org.
How do I obtain my patient¡¯s medical images from MD Anderson?
Contact our Film Library at 713-792-6210.
Do I need a confirmed diagnosis to refer a patient to MD Anderson?
No, many of our cancer centers will see patients with a suspicion of cancer or benign tumors.
Which insurance plans are in-network at MD Anderson?
View our Insurance, Billing and Financial Support page for detailed information.
What financial assistance options are available for my patients with no insurance?
- Texas residents that meet eligibility requirements set by the Federal Poverty Index can request an application for Patient Financial Assistance from MD Anderson.
- For more information on MD Anderson¡¯s financial assistance program, download: Patient Financial Assistance: Information for Patients or visit: Uncompensated Care Program.
How do I know if my patient has an appointment with MD Anderson?
- The Referring Provider Team follows up with the referring provider regarding the patient¡¯s appointment status.
- Contact the Referring Provider Team if you have submitted a referral online, through EpicCare Link, e-mail or fax methods and have not received confirmation of receipt within two business days.
What if my patient speaks another language?
- MD Anderson has certified interpreters for the following languages: Arabic, French, Mandarin, Spanish, Vietnamese and American Sign Language. We also provide interpreters for languages not listed, but a 24-hour notice is required.
- Telephone interpreter services are available 24/7 for Spanish and Arabic.
- Telecommunications devices (TDD) are available for deaf and hard-of-hearing patients.
- Language assistance services are requested by the International Center staff for new patients and by the clinical team at the time of need for current and returning patients.
I prefer my patients to contact MD Anderson and setup their own appointment. What patient-specific pathway should I recommend to them that allows me to receive follow-up notes?
- Encourage your patients to list you as their follow-up physician and part of their care team.
- Phone: 877-632-6789, option 1, Monday ¨C Friday: 8 a.m. to 11 p.m., Saturday-Sunday: 8 a.m. to 7 p.m., CST
- Online:
How do I enroll my patient in a clinical trial or review clinical trial options?
- Providers and patients are encouraged to search through our clinical trial database to view the many types available.
- Participation in a clinical trial requires a patient to schedule an appointment with MD Anderson to discuss treatment opportunities and eligibility criteria.
- The Referring Provider Team can help providers to identify the appropriate research staff to discuss clinical trials and eligibility criteria specific to their patients.